Terms of Service
Last updated: March 14, 2026
What Cadence is
Cadence is a phone number you text and add to your group chats. It reads messages, extracts useful information, and helps you recall things later. It's a memory for your conversations.
By texting Cadence or adding it to a group chat, you agree to these terms.
Your content
You own your content. Messages you send, things you ask Cadence to remember, and information in your group chats belong to you and your group members.
By using Cadence, you grant us permission to read, process, and store your messages for the purpose of providing the service — answering your questions, extracting knowledge, and remembering things you ask us to remember.
We don't use your content for any other purpose. See our Privacy Policy for details.
Adding Cadence to group chats
When you add Cadence to a group chat, you're choosing to share that group's messages with Cadence. Make sure your group members are aware that Cadence is in the chat.
Cadence will not announce itself when added to a group. It's your responsibility to let your group know.
Acceptable use
Don't use Cadence to:
- Monitor people without their knowledge or consent
- Collect information for harassment, stalking, or abuse
- Violate anyone's privacy or legal rights
- Send spam or abuse the service in ways that degrade it for others
We reserve the right to suspend or terminate access for violations.
Service tiers
Cadence offers free and paid tiers. Each tier includes a monthly AI budget. Paid tiers are billed monthly through Stripe.
You can upgrade, downgrade, or cancel anytime by texting Cadence. Downgrades take effect at the end of your billing cycle.
Availability
We aim to keep Cadence available and reliable, but we can't guarantee 100% uptime. Cadence depends on third-party services (iMessage via Sendblue, LLM via Anthropic) that may experience downtime.
We may modify, suspend, or discontinue parts of the service with reasonable notice.
Limitation of liability
Cadence is provided “as is.” We do our best to provide accurate recall and useful responses, but we can't guarantee that Cadence will always be correct.
Don't rely on Cadence for critical decisions — it's a memory aid, not a source of truth. If something is important, verify it yourself.
To the fullest extent permitted by law, Cadence and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service.
Changes
We may update these terms. If we make significant changes, we'll let you know through Cadence (yes, via text). Continued use after changes means you accept the new terms.
Contact
Questions? Text Cadence. Or email us at hello@cadence.so.